Frequently Asked Questions

A commercial display solutions provider helps businesses select display hardware for information, advertising, meetings and retail. Compare the exact model's size, resolution, mounting and operating environment before ordering; features and warranty vary by model.

You can compare catalog-backed MACC models on the product pages and request a written quotation. Include the model, quantity, installation location and required options so the sales team can confirm the current configuration, price and delivery terms.

Retail spaces may use menu screens and price displays; offices may use meeting displays; schools may use interactive whiteboards; public spaces may use wayfinding or LED displays. Choose by the content and installation environment, then confirm the exact product configuration.

A kiosk is normally freestanding, while a wall-mount display saves floor space. MACC's kiosk range includes both touch and non-touch configurations, so self-service functions require a confirmed touch model and suitable software. Compare the exact model pages before requesting a quote.

GOB adds a protective layer over the LED surface; SMD uses surface-mounted LEDs without that GOB layer. The 2026 catalog lists P2.5 options for both. Confirm the required protection, installation environment and current per-square-metre price on the exact product page.

Start with the wall width, viewing distance and number of viewers, then compare the 55-, 65-, 75-, 85- and 98-inch model pages. Mounting, camera, operating system and accessory options can differ, so check the selected model's specifications rather than assuming one configuration fits all.

There is no verified sitewide minimum order quantity. Tell the sales team the exact model, configuration and quantity; the written quote should confirm whether a minimum applies and whether a single evaluation unit is possible.

Payment methods, deposits and milestones depend on the order. Ask for them in the written quotation or invoice before paying; do not rely on a general website answer for a specific transaction.

Send the model or intended use, screen size, quantity, delivery location and any installation or software requirements through the contact page. Sales can then confirm configuration, price, stock, lead time and warranty in a written quote.

Volume pricing can depend on the model, configuration and quantity; no fixed discount tiers are verified here. Request a quote for the intended quantity and compare the full delivered scope.

International delivery is assessed for each destination and product. Give the destination country, model and quantity so sales can confirm whether shipping is possible, the freight cost, documentation and delivery terms.

Custom-order lead time varies with specifications, quantity, approvals and transport. Send the target installation date and requirements; ask sales to state the production and delivery schedule in the written quote.

Packaging should be matched to the exact display size and transport method. Before ordering, request model-specific packing dimensions, weight, protection details and photos if needed, especially for long-distance shipping.

Warranty coverage is model- and order-specific. Check any warranty stated on the exact product page, then have the sales team confirm term, covered parts, exclusions and service process in the written quote.

Support channels and service scope should be confirmed for the exact product and location. Share the model and issue with sales, and ask for available hours, language, remote/on-site options and any charges in writing.

Provide the model, serial number, symptoms and photos to request a diagnosis. Repairability, parts availability, cost and turnaround time need confirmation before any work is approved.

Potential customization topics include enclosure finish, branding, mounting, software and interfaces. Feasibility, minimum quantity, engineering scope and price must be confirmed against the selected model before an order is placed.

Tell sales whether you mean on-screen content, a logo on the enclosure or custom packaging, and provide artwork and placement requirements. Availability, proof approval, quantity and cost are confirmed in the quote.

Certification needs depend on the model and destination market. Ask for certificates and test reports identifying the exact manufacturer and product; verify their scope and validity with the issuing body before relying on them.

Compatibility varies by model, operating system, ports and the intended app or CMS. Share the software name and required workflow, then request an exact-model compatibility test or documented confirmation before bulk ordering.

Ask sales whether an evaluation unit or demonstration is available for your selected model. The written quote should state sample price, shipping, lead time and any return or credit terms; no universal sample-refund policy is published.

Digital signage uses an electronic display to show images, video or information in a physical space. Playback may be built into the display or supplied by another device, depending on the model. Define the content, location and update method before choosing hardware and software.

An interactive whiteboard is a large touch display used for writing, presenting and collaboration in meeting or learning spaces. Available cameras, operating systems, casting and accessories vary by model; check the exact product specifications and arrange a demonstration for your workflow.

Digital signage describes the use of a screen to show content; a kiosk describes a freestanding form factor that may be touch or non-touch. Ordering, check-in and payment require compatible touch hardware and separately confirmed software, not merely a kiosk cabinet.

Installation requirements depend on the site, wall or floor structure, power, network and product size. Send site photos and an installation address; ask for a written scope, schedule and price before booking any service.